Privacy Policy

At StarTruck Moving, we are committed to protecting your privacy. This Privacy Policy outlines the information we collect, how we use it, and your rights regarding your data when you use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, address, phone number, email address, payment information, and other details necessary for providing our moving services.
• Non-Personal Information: This includes data such as your IP address, browser type, and usage information that helps us improve our website and services.
• Location Data: If you use our mobile app or our location-based services, we may collect information about your location.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage moving services.
• To process payments and fulfill your transactions.
• To communicate with you about your service requests, quotes, and billing.
• To improve and personalize your experience on our website or app.
• To comply with legal obligations and protect our rights.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with the following:

• Service Providers: Third-party vendors who help us operate our business, such as payment processors, movers, and other professionals involved in providing our services.
• Legal Requirements: We may share your information when required to do so by law, such as to comply with a subpoena, court order, or other legal process.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable precautions to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access and update your personal information.
• Request the deletion of your personal information.
• Opt-out of receiving marketing communications from us.

To exercise any of these rights, please contact us at alex@startruckmoving.com or call (323) 815-0723.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience, analyze website traffic, and personalize content. You can adjust your browser settings to refuse cookies or notify you when cookies are being used. However, some features of the website may not function properly without cookies.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.